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Business Model – Building and green maintanance – Municipality Gradiška – Bosnia and Herzegovina

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Business Model – Building and green maintanance – Municipality Gradiška – Bosnia and Herzegovina

June 19th, 2019|Activities|

WP-T2
Defining the business model and training program
D-T2.2.2 – Business Model

Annex 3a

Title
Building and green maintanance

Bosnia and Herzegovina

INDEX

1 INTRODUCTION 3
2 CONTENTS 4
3 THE BUSINESS IDEA 5
4 CANVAS N.1: LOCAL COMMUNITIES OF FLAT OWNERS 6
4.1 Canvas 7
4.2 Notes to the canvas 8
5 LEGISLATIVE REFERENCES FOR THE ESTABLISHMENT 9
6 LEGISLATIVE REFERENCES FOR PERSONNEL HIRING 10
7 ORGANISATION 11
7.1 Roles 11
7.2 Functions 11

1 INTRODUCTION

BEGIN is a project to define models for creation and management of social start-ups finalized to the inclusion of disadvantaged people.

Marginalized groups – e.g. unemployed, women, young people, immigrants, disabled, ex-convicts, former drug addicts – are counting significant percentage in every partner country.

Innovative feature and main objective of Begin is the creation of tools to encourage the creation and development of social start-ups active in safeguarding of environmental protection for social work inclusion and employment of disadvantaged people, which then contribute to improvement of territories both for use citizens and tourists. BEGIN will transfer know-how from more innovative and experienced regions to those lagging behind creating an innovative model that can be transferred also to other regions not involved in the project. Main common challenge tackled regards environmental protection, also to promote tourism development. This challenge is faced through joint analyse of territorial frameworks to identify work activities at the base of social start-ups models and business models that are involving specifically marginalized groups. Non-profit and third sector organisations are an efficient tool for environmental protection, but are not very developed and structured in project countries, except for Italy. Hence, the project will capitalise results of research conducted in Italy by providing specific know-how.

Direct project beneficiaries of milestones, outputs and deliverables will be the FACILITATORS OF SOCIAL START-UPS. Indirect beneficiaries will be potential social start-uppers, people with disadvantage employment, employees of social start-ups, research and innovation centres, training centres and employment agencies, as well as legal and relevant public authorities in every country.
They also will lay the foundation for the creation of an INTERNATIONAL FACILITATORS NETWORK. This represent the main project output together with a TRANSNATIONAL STRATEGY FOR SUPPORTING SOCIAL START-UPS which will be built on the 10 local-regional strategies which will be realised in project regions. Besides main outputs, BEGIN expects additional project milestones being the elaboration of BUSINESS MODELS for the Management and Creation of SOCIAL START-UPS as well as LEARNING PROCESSES for the dissemination of business models.

This document contains the business model for the creation of new social startups

This document, at the end of the project, will be available for other subjects interested facilitate the creation of social startups.

2 CONTENTS

a) The business idea = a general summary
In this section it is described the business idea. What activities for which market.

b) Canvas = blocks from 1 to 9 for each of main customer segments
In this section it is explained the Business Model Canvas of the business idea. Potential startuppers and facilitators will have a schematic overview of the business model.
Please, read this section following this order
1 = customer segment
2 = value proposition
3 = channel
4 = customer relationships
5 = Revenue streams
6 = Key activities
7= Key resources
8 = Key partners
9 = Cost structure
This section is replicate for each customer segment identified for the business idea

c) Legislative references for the establishment of the startup
In this section it is described how to establish the new social enterprise.

d) Legislative references for personnel hiring
In this section it is described what kind of contract it is possible to use for human resource management

e) Organisation (roles, functions, able-bodied and disadvantaged people skills)
In this section it is explained the human resources needs to manage the new social enterprise

3 THE BUSINESS IDEA

Describe the business idea of “Building and green maintenance” starting from the capacity building meeting results (MAX 1 PAGE)

The business model for “Building and green maintenance” is developed for establishment of social enterprise involved in building maintenance through ecological approach.
1) The main proposed type of client/consumer is local community of flat owners.
2) The added value that social enterprise is creating for client is offering professional representation services and resolving problems of cleaning of buildings and stairs, cleaning of glass surfaces, maintaining of business books, cleaning of access paths, cleaning of snow in front of the building during winter, maintenance of electrical and mechanical installations.
3) Stakeholders emphasized the following potential channels of communication with the clients: leaflets distribution, organization of round tables, direct communication and online commercials.
4) The proposed relationship with clients is based on long-term contract that can be terminated in the case of dissatisfaction with performed services.
5) Potential clients are ready to pay suitable amount of money related to provided services and clients’ income. The service prices are set according to the flat’s surface in m2. Total income of social enterprise will be based on the following types of income: maintenance of glass surfaces (10% of total income); maintenance of mechanical installations (10% of total income); maintenance of stairs, access paths and cleaning of snow (20% of total income); maintenance of electrical installations (10% of total income); professional services of representation and maintenance of business books (50% of total income).
6) The main activities of social enterprise are as following:
-professional services of representation
-maintenance of business books
-cleaning and maintenance of staircase
-maintenance of access paths
-maintenance of mechanical equipment
-maintenance of electrical equipment.
7) The main necessary resources are human resources- workforce and material resources (machines and instruments for green maintenance).
8) The key partners are CSOs and suppliers-companies that supply ecologically tested material resources allowing respecting green maintenance principles. Key partners distribute necessary ecologically tested materials.
9) The main costs of business model are costs of business foundation, rental costs of business premises, costs of ecologically tested materials supply, costs of workforce salaries. The most expensive resources are workforce (professional services of representation) and business premises rental.

4 CANVAS N.1: LOCAL COMMUNITIES OF FLAT OWNERS

Repeat this paragraph in case of 2 or more customers segments

Brief summarize of
customer segment: local communities of flat owners on the territory of the Municipality of Gradiska are in a need of professional representation services and green building maintenance.

value proposition: social enterprise is offering professional representation services and resolving problems of cleaning of buildings and stairs, cleaning of glass surfaces, maintaining of business books, cleaning of access paths, cleaning of snow in front of the building during winter, maintenance of electrical and mechanical installations.

channel of communication with the clients: leaflets distribution, organization of round tables, direct communication and online commercials.

customer relationships: long-term contract.

Revenue streams:
-maintenance of glass surfaces (10% of total income);
-maintenance of mechanical installations (10% of total income);
-maintenance of stairs, access paths and cleaning of snow (20% of total income);
-maintenance of electrical installations (10% of total income);
-professional services of representation and maintenance of business books (50% of total income).

Key activities:
-professional services of representation
-maintenance of business books
-cleaning and maintenance of staircase
-maintenance of access paths
-maintenance of mechanical equipment
-maintenance of electrical equipment.

Key resources: human resources- workforce and material resources (machines and instruments for green maintenance).

Key partners: are CSOs and suppliers-companies that supply ecologically tested material resources allowing respecting green maintenance principles.

Cost structure: costs of business foundation, rental costs of business premises, costs of ecologically tested materials supply, workforce salaries.

4.1 Canvas
Repeat this table in case of 2 or more customers segments

(1) Customer segment – Local communities of flat owners on the territory of the Municipality of Gradiska are in a need of professional representation services and green building maintenance.

(2) Value proposition – The added value that social enterprise is creating for client is offering professional representation services and resolving problems of cleaning of buildings and stairs, cleaning of glass surfaces, maintaining of business books, cleaning of access paths, cleaning of snow in front of the building during winter, maintenance of electrical and mechanical installations.

(3) Channels – Stakeholders emphasized the following potential channels of communication with the clients: leaflets distribution, organization of round tables, direct communication and online commercials.

(4) Customer relationships – The proposed relationship with clients is based on long-term contract that can be terminated in the case of dissatisfaction with performed services.

(5) Revenue streams – Potential clients are ready to pay suitable amount of money related to provided services and clients’ income. The service prices are set according to the flat’s surface in m2. Total income of social enterprise will be based on the following types of income: maintenance of glass surfaces (10% of total income); maintenance of mechanical installations (10% of total income); maintenance of stairs, access paths and cleaning of snow (20% of total income); maintenance of electrical installations (10% of total income); professional services of representation and maintenance of business books (50% of total income).

(6) Key activities
-professional services of representation
-maintenance of business books
-cleaning and maintenance of staircase
-maintenance of access paths
-maintenance of mechanical equipment
-maintenance of electrical equipment.

(7) Key resourses – The main necessary resources are human resources- workforce and material resources (machines and instruments for green maintenance).

(8) Key partner
The key partners are CSOs and suppliers-companies that supply ecologically tested material resources allowing respecting green maintenance principles. Key partners distribute necessary ecologically tested materials.

(9) Cost structure
The main costs of business model are costs of business foundation, rental costs of business premises, costs of ecologically tested materials supply, costs of workforce salaries. The most expensive resources are workforce (professional services of representation) and business premises rental.

4.2 Notes to the canvas

Repeat this paragraph in case of 2 or more customers segments ( all explained within the canvas)

Give notes about
1. customer segment
2. value proposition
3. channel
4. customer relationships
5. Revenue streams
6. Key activities
7. Key resources
8. Key partners
9. Cost structure

5 LEGISLATIVE REFERENCES FOR THE ESTABLISHMENT

Legal nature
Law on development of small and medium sized enterprises

Reference laws

Republika Srpska Official Gazette 50/2013 and 56/2013)

Link to the laws
https://www.paragraf.ba/propisi/republika-srpska/zakon-o-razvoju-malih-i-srednjih-preduzeca.html

6 LEGISLATIVE REFERENCES FOR PERSONNEL HIRING

Types of contract

Full time employment contract, Part-time employment contract

Conditions

Reference law
Republika Srpska Law on labor (Official Gazette 1/16)

RS Law on employment and rights for unemployed (Official Gazette 30/10 and 102/12)

Link to documents
https://www.paragraf.ba/propisi/republika-srpska/zakon-o-radu.html

http://www.podaci.net/_gBiH/propis/Zakon_o_posredovanju/Z-pzpvne03v1030-12A2.html

7 ORGANISATION

The new social startup needs the following human resources

Type Role n.
Able-bodied Coordination and management 1
Operative
Disadvantaged people Coordination and management
Operative 3
TOTALE 4

Type of disadvantaged people
delete those that are not relevant
 long term unemployed
 women in difficulty,
 young people,
 physical impaired
 others (specify) _displaced persons, people in difficult material situation.____________

7.1 Roles

People from vulnerable groups will be involved through the following roles:
-cleaning and maintenance of staircase
-maintenance of access paths
-maintenance of mechanical equipment
-maintenance of electrical equipment.

7.2 Functions

People from vulnerable groups will perform functions of cleaning and maintenance staircase, access paths, cleaning of snow, maintenance of mechanical and electrical equipment if applicable.